Dagang Net Technologies Sdn Bhd (“Dagang Net”) has pioneered and spearheaded initiatives aimed at creating paper-less, electronic customsrelated services to ease the facilitation and streamlining of international trading processes for the import and export, trade and logistics industries. Set up in 1989, Dagang Net is the operator of Malaysia’s National Single Window for Trade Facilitation, which facilitates electronic customs-related transactions and duty payments, and electronic document transfer between members of its trading community made up of manufacturers, importers & exporters, forwarders, shipping agents, terminal & port operators, banks, port authorities, permit issuing agencies and customs. More than 100 million electronic transactions and approximately RM8 billion worth of customs duty payment are transacted annually through Dagang Net’s proven infrastructure system.
In pursuit of quality, continuous improvement and dedication to our customers, Dagang Net adopts the best practices throughout the company to improve employee performance and system processes. In this regard, Dagang Net has received certification for ISO/IEC 27001:2013 Information Security Management System (ISMS) and ISO 18295-1:2017 for Customer Contact Centre. The company has also been appraised at Maturity Level 3 of CMMI Institute’s Capability Maturity Model Integration (CCMI®) Version 2.0. From logistics to manufacturing, from retail to government, Dagang Net serves a diverse range of customers, gaining valuable expertise to fully capitalise on eCommerce, helping customers run their business faster and more accurately. Backed with a wealth of knowledge, expertise and operational know-how in the provisioning of eServices for Trade Facilitation, Dagang Net’s track record stands testament to its relentless drive to deliver nothing less than perfection.
Its core competencies include:
- Business-to-Government (“B2G”) & Business-to-Business (“B2B”) eServices
- Trade Facilitation implementation
- Enterprise Application Integration
- Business process re-engineering and change management
- IT Infrastructure and Consulting
- Applications and systems development for vertical markets
Dagang Net is a wholly-owned subsidiary of Dagang NeXchange Berhad (“DNeX”), which is listed on the Main Market of Bursa Malaysia. Dagang Net is part of Pan Asian E-Commerce Alliance (“PAA”), an alliance of 15 service providers that are connected to Customs and other trade regulatory agencies in their respective economies. Founded in July 2000, PAA is the first regional eCommerce alliance in Asia that aims to promote and provide secure, trusted, reliable and value-adding IT infrastructure and facilities for efficient global trade and logistics. With combined customer base of 350,000 organisations, this alliance represents almost all active and major trading markets in Asia.
